Returns Policy

Milanos will accept returned food where:

  • The food is faulty or not of merchantable quality, or
  • The food is not fit for eating, or
  • The food does not match the sample or description.

All food may be exchanged for a store credit note within four weeks from date of purchase provided the food is in the original packaging. Unfortunately, we do not refund for incorrect choice. Exchanges are done at the expense of the customer if exchanged via delivery or customers can exchange items at the Milanos pizza Restaurant with receipt of purchase.

Please contact manager.milanos@gmail.com for any further questions you might have.

All Liability Excluded

If the New Zealand Consumer Guarantees Act 1993 applies, you may have rights or remedies which are not excluded nor limited by the above. If you are using this Site or its content for business purposes, the above exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply.

We will take action, within a reasonable time, to correct any error or inaccuracy which is brought to our attention.

Cancelation Policy/Refund Policy

Milanos will accept an order cancelation/ refund where:

  • The food is not fit for eating, or
  • The food has not been prepared by the Chefs

Please contact manager.milanos@gmail.com for any further questions you might have.

All Liability Excluded

If the New Zealand Consumer Guarantees Act 1993 applies, you may have rights or remedies which are not excluded nor limited by the above. If you are using this Site or its content for business purposes, the above exclusions and limits will apply and the New Zealand Consumer Guarantees Act 1993 will not apply.

We will take action, within a reasonable time, to correct any error or inaccuracy which is brought to our attention.